Customer Engagement Blog

Statistical Insights from 90 Billion Push Notifications

How do segmentation, A/B testing, rich media, and other factors impact push notification performance? Check out engagement statistics from 90 billion push notifications.

Best Practices

How to Protect Customer Satisfaction Amidst 2021 Holiday Shipping Delays

How can you protect customer satisfaction amid the 2021 holiday shipping delays? Communicate shipping delays and deadlines early, message customers across their journey, and use channels such as mobile push, web push, SMS to keep buyers in the loop from pre to post-purchase to delivery.

Development

How to Send Event-Based Notifications with Next.js + Segment + OneSignal

Learn how to send an automated onboarding email when a new user signs up for your Next.js app using OneSignal and Segment.

Features & Updates

New Email Features to Streamline Your Campaigns

Work faster and collaborate more effectively with email drafts. Duplicate your emails to save time and maintain a consistent brand.

Engineering

Creating "Coding Superheroes" with Weekly Company Classes

When we first set up our weekly “Coding Superpowers” sessions during our Friday OneSignal company lunches, we jumped in to discuss everything from high-level technical topics to how to write actual code to solve actual problems we, or our customers, were facing.

Development

Our VueJS NPM Package is Now Available (Beta)

We are pleased to announce the release of our VueJS OneSignal SDK plugin (beta).

Best Practices

The Difference Between Omnichannel and Multichannel Marketing

"Multichannel" and "omnichannel " are similar-sounding buzzwords. So what's the actual difference between these two marketing approaches?

Features & Updates

New Features to Improve Your In-App Messages

Better tie your in-app message with your app experience by managing the fullscreen experience. Easily toggle between portrait and landscape and export your in-app data.

Best Practices

What to Include in a User Onboarding Email

Email onboarding sequences are critical engagement tools to keep your users activated after they’ve downloaded your app. Get users to "stick" with these tips for designing user onboarding emails.

Best Practices

6 Email Marketing Strategies for Mobile Apps

Email is a valuable channel for your mobile app. It complements other channels like push and SMS, combats user churn, and increases retention.

Development

Ruby API Client Library Now Available

The OneSignal Ruby API client library is available as a RubyGem. This gem makes it even easier to engage with the OneSignal REST API.

News

6 Reasons Why I Joined OneSignal

Hear from our VP of Product, John Crowther, about why he joined OneSignal and his reflections on the company.

Best Practices

What Is MMS?

MMS. You’ve undoubtedly heard the acronym before, but what does it stand for, and more importantly, why is it relevant to your business’s marketing?

Development

Responding to Android 12 Push Notification Changes

Notification trampolines are no longer allowed with the release of Android 12. Learn what this means, why it matters, and how we adapted our push notification SDK.

Features & Updates

A Simpler and Faster Dashboard Experience With Search

We've added a search feature to the OneSignal dashboard to make it easier to find what you're looking for.

News

The State of Notification Support Across Popular Devices in 2021

Push notifications are no longer limited to just mobile applications and websites. Learn how notifications are leveraged in cars, TVs, wearables, game consoles, e-readers, and more.

Development

Our ReactJS NPM Package is Now Available

Our new ReactJS plugin makes it even easier to add the OneSignal SDK to your React web application.

Development

How to Add Push Notifications to a Cordova Android App

Learn how to use OneSignal to leverage push notifications in your Android app for free.

Messaging Strategy

5 Psychological Insights to Drive Your Multichannel Messaging Strategy

Although data and analytics can surely help guide your messaging campaigns, understanding what drives them at a subconscious level can be powerful. These psychological insights can take your push campaigns to the next level.

Development

How to Add Push Notifications into a ReactJS App

Learn how to add push notifications in your ReactJS app by integrating with OneSignal.

Messaging Strategy

How the Pandemic Changed Digital Communication in Schools

Recent data we've published shows how digital communication preferences in schools, among both parents and teachers, have evolved through the pandemic.

Features & Updates

Upcoming OneSignal Webinars: Q4 2021

Want to optimize and expand your customer communication strategy this year? Our upcoming webinars will help you level-up your messaging strategy.

Best Practices

Best Practices for Messaging International Audiences

Whether your company has an existing international user base or you're considering expanding to new markets, you’ll want to develop a game plan for messaging distinct user groups across the globe.

Development

OneSignal Ending TLS 1.0 and 1.1 Support

To ensure the highest level of traffic security, we will be disabling TLS 1.0 and 1.1 support on all our endpoints by September 30, 2021.

Messaging Strategy

OneSignal Webinars: Designing In-App Messages

In this webinar, OneSignal's Design Director, Lee Munroe, goes over how to design great in-app messages and introduces new features coming to our platform.