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Acquisition & Retention

A collection of 32 posts

Best Practices

The Holistic Approach to Combating Mobile App Churn

We partnered with Yodel Mobile— the leading app growth consultancy— to create a comprehensive report aimed at equipping app owners with the essential knowledge needed to combat mobile app churn in 2022.

  • Serena Wang
    Serena Wang
3 min read
Messaging Strategy

Upgrade Your Messaging Strategy Through Localization

Don’t overlook the value of language and culture. Read Phiture’s guest post to understand how companies can use language localization to market campaigns.

  • Sasha Langholz
    Sasha Langholz
4 min read
Best Practices

How to Pinpoint and Reduce App Churn

Users "churn" when they abandon your app. Here are some ways to pinpoint and reduce app churn.

  • Sasha Langholz
    Sasha Langholz
6 min read
Best Practices

7 Real-World Push Notification Examples to Drive Reengagement

How should you message lapsed users to get them to reengage? Stack the odds in your favor by sending users the most compelling and strategic push notification content. Take a look at these 7 types of notifications that work for reengagement.

  • Sasha Langholz
    Sasha Langholz
5 min read
Messaging Strategy

6 In-App Messaging Examples From Successful Apps

From media companies to delivery apps to construction companies, many businesses see increased engagement and retention with in-app messaging.

  • Sasha Langholz
    Sasha Langholz
5 min read
Messaging Strategy

How Banking Mobile Apps Use Push Notifications to Enhance the Customer Experience

Banking apps embrace mobile push notifications to stitch together a complex user experience and connect users to the full array of financial services they need.

  • Sasha Langholz
    Sasha Langholz
5 min read
Messaging Strategy

App Communication: When to use Push Notifications, Email, SMS, and In-App Messaging

Creating a multichannel messaging strategy will help you build a seamless and "sticky" UX. But how do you know what channel to use for your messaging use cases?

  • Sasha Langholz
    Sasha Langholz
7 min read
Features & Updates

Prevent Over-messaging with Frequency Capping

Our new frequency capping will help you manage the amount of messages users receive to create an optimal customer experience.

  • Eva Wei
    Eva Wei
3 min read
News

Earning User Tracking Permission for Apple’s App Tracking Transparency (ATT) Prompt

Learn tips for requesting tracking permission and how to create a successful pre-prompt.

  • Eva Wei
    Eva Wei
4 min read
Features & Updates

New Retargeting Feature for Easy Follow-ups

OneSignal is excited to announce we've launched push retargeting! Now, you can easily send follow-up notifications based on how users responded to a previous push notification.

  • Eva Wei
    Eva Wei
2 min read
Messaging Strategy

How COVID Has Raised the Bar for Digital Experiences

During the pandemic, online services and platforms have become even more integral to our daily lives. How will our new digital-first habits impact the future of business?

  • Josh Wetzel
    Josh Wetzel
5 min read
Messaging Strategy

How to Write More Compelling Opt-in Messages for iOS Push

Learn how to increase opt-in rates for iOS push notifications and become more persuasive overnight.

  • Meryl Kremer
    Meryl Kremer
6 min read
Messaging Strategy

How to Build an Effective Mobile App Onboarding Process

There’s no universally correct way to onboard users to a mobile app. That said, there are certain strategies and attributes that make some mobile onboarding processes more successful than others.

  • Meryl Kremer
    Meryl Kremer
8 min read
Features & Updates

New OneSignal Features: Confirmed Delivery, Carousel Analytics, & Additional Language Support

Our latest platform updates will help you better understand user behavior and hone your cross-channel messaging strategy.

  • Eva Wei
    Eva Wei
3 min read
Messaging Strategy

App Retention Strategies to Improve Mobile App Engagement

Struggling to retain users? Use these tried-and-true strategies to see quick and reliable results.

  • Meryl Kremer
    Meryl Kremer
5 min read
Messaging Strategy

6 Unobtrusive Ways to use in-app Messaging in Mobile Games

Discover compelling ways to use in-app messaging to enrich your player experience rather than causing friction.

  • Eyra Dzakuma
    Eyra Dzakuma
3 min read
Messaging Strategy

Lifecycle Marketing: How Push Notifications Can Steer Your User’s Journey

Looking to develop a strategy to further your app’s goals of progressing your users through the desired customer journey? Try sending relevant, valuable, and seamless messages that are personalized to each customer.

  • Sasha Reagan
    Sasha Reagan
6 min read
Integrations

Radio Free Europe Had A 35% Boost in Opt-In Rates

Radio Free Europe has witnessed a massive upsurge in subscribers, with a 35% increase in new opt-in rates and record-breaking click-through rates using OneSignal.

  • Serena Wang
    Serena Wang
1 min read
Messaging Strategy

Investigating the Chrome UX Report: How to Boost Web Push Opt-In Rates

Very few sites give much consideration to how they ask their users for permission. To combat this, we explore the results of the Chrome UX Report and offer best practices to help boost notification prompt acceptance rates.

  • Dione Lum
    Dione Lum
4 min read
Messaging Strategy

Web Push: Browser Prompt Changes; Audience Retention Tool & Practices

OneSignal CEO & Co-founder, George Deglin to discusses web push browser changes, and Customer Success Manager, Karima Wagner, will discuss best practices for web push notifications.

  • Josh Wetzel
    Josh Wetzel
3 min read
Messaging Strategy

Increase Brand Awareness With Custom Notification Icons

These days, people want to see eye-catching visuals or big-brand logos they quickly recognize. Even if your users use and trust your app or website, they might not notice your notification if it doesn’t stand out from the other notifications that they get throughout the day.

  • Lawrence Hung
    Lawrence Hung
2 min read
Messaging Strategy

How to Increase Opt-In Rates for Push Notifications

To help ease the pain of figuring out the best way to get people to opt-in, we’ve provided some proven ways you can increase opt-in rates so more users get your push notifications.

  • Lawrence Hung
    Lawrence Hung
4 min read
Features & Updates

Boost Retention with In-App Messaging

OneSignal’s powerful in-app messaging offers a variety of ways to communicate the value of an app and help convince users to continue to come back.

  • Lawrence Hung
    Lawrence Hung
2 min read
Messaging Strategy

Boost Engagement With Rich Media

These days, people are all about seeing ads that involve custom images, sounds or videos.

  • Lawrence Hung
    Lawrence Hung
2 min read
Features & Updates

Why In-App Messaging Is Important

Push notifications are a great way to re-engage with your audience. But how do you get them to convert once they are back? In-app messaging helps bridge the gap between push and meaningful conversions.

  • Neil Nautiyal
    Neil Nautiyal
2 min read
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