As we wrap up another dynamic quarter at OneSignal, we are excited to announce a series of powerful new features designed to enhance your customer engagement strategies. We've delivered many exciting improvements to our Journeys product, making it more intuitive and effective for everyone to use. Our latest updates empower you to schedule your campaigns with precision, organize your workflow with ease, and maximize the impact of your messaging.
Let’s take a closer look at a few things we released last quarter:
Personalize and experiment more effectively with multi-split branching
Create more personalized customer experiences and compare them to see which ones resonate more with your users. Marketers love to use branching to test various elements, such as message content, channel performance at specific stages of the customer journey, or even the overall flow structure. Split your audience across up to 20 different branches and variations.
Reduce manual work with scheduling
Say goodbye to manual campaign management and hello to more Journeys automation. Now you can choose exactly when your Journey starts and ends. Seamlessly execute time-sensitive campaigns without having to be there to turn your Journey on or off at a certain time. See how easy it is to set up a schedule.
Share important context and collaborate better with notes
Communicating with your audience is often a team effort. Multiple people working on a Journey can now collaborate more effectively by adding notes to the Journey. Centralize knowledge about the Journey, share context, or explain intentions at any step to keep everyone aligned and informed throughout the workflow. Learn how to use the notes feature.
Save time with bulk archiving and deleting
Many of our successful customers have multiple pages of Journeys. So we’ve made it easier for our users to manage their library of Journeys and their different statuses. Now, you can bulk archive or delete multiple Journeys, all from the Journeys index. Streamline your workflow and keep your dashboard organized.
Target the right audience with quickstart Segments
The Journey starts with your audience. Jumpstart your Journey and get inspired with a quickstart Segment to build a targeted audience. We’ve made it easy to get started and provided 3 common Segments that our customers have successfully used to improve engagement. Target a first-time audience or a regional audience, or follow the steps to set up a custom audience.
Easily test email with quickstart templates
Our pre-built email templates make it easy to test out adding email to your Journey. Our talented designers have curated a selection of OneSignal-approved email templates. Get started quickly from a ready-to-use email template, then personalize the email to your brand and campaign objective, and see how adding email to your Journey can significantly improve customer engagement.
We’re continuing to build the necessary tools to empower your marketing efforts and drive impactful customer engagement. Test out these new features today, and discover how they can transform your marketing efforts in the upcoming months. See even more features and improvements in our changelog.
If you’re ready to get started with OneSignal, please reach out to our sales team, who can consult on what makes sense for your business. Want to jump right in? Get started on your own for free by creating an account and visiting our extensive documentation.
