These OneSignal Additional Product Terms (“Additional Product Terms”) describe the specific terms that apply to certain OneSignal services, products or features offered by OneSignal (each, an “Additional Product”). These Additional Product Terms are incorporated into, and form a part of, the Pro Terms or Master Services Agreement, or other equivalent agreement (as applicable, the “Agreement”) between OneSignal and the entity that entered into the Agreement (“Customer”).
In the event of a conflict between the Agreement and these Additional Product Terms, the applicable Additional Product Terms will control to the extent of the conflict. A violation of these Additional Product Terms is a violation of the Agreement. Capitalized terms not defined herein have the meaning given to them in the Agreement.
Amendments. OneSignal may change these Additional Product Terms upon updating its terms at https://onesignal.com/additional-product-terms.
- AI Products. The Services include AI products/features that utilize third party AI companies’ technology (“Third Party AI Providers”) that are disclosed in the Services with an “AI Sparkles” icon
or other identifying text or graphics, which are governed by the terms set out below.
- Processing by Third Party AI Providers. Third Party AI Providers act as sub-processor of any personal data contained in Input (as defined below). All personal data processing activities by Third Party AI Providers will be governed by the DPA in place between OneSignal and Customer. A current list of Third Party AI Providers is found in our List of Subprocessors. Customer Data will be sent to such Third Party AI Providers.
- Input and Output. Any data, content and information (in any format) submitted to the OneSignal workspace by Customer, its Authorized Users, including, but not limited to any personal data (“Input”) and results generated by an AI Product based on such Input (“Output”) are deemed Customer Data under the Agreement and subject to the rights, restrictions and obligations applicable thereto. Customer will only provide and/or instruct OneSignal to use Input and Output where the Customer is authorized to provide such content to OneSignal for the purposes set out in the Agreement. Third parties may submit information or materials to an AI Product that generate results that are identical or similar to Output (“Third-Party Results”), and Customer acknowledges it has no right, title or interest in or to any Third-Party Results.
- Accuracy. Output may contain material inaccuracies and may not reflect correct, current or complete information. Do not rely, or encourage others to rely, on any Output without independently evaluating its accuracy and appropriateness of use, including, without limitation, by using human review. OneSignal makes no representations or warranties and provides no indemnities with respect to Output. The AI Products and Output are not intended to substitute for the services of properly trained and licensed individuals.
- Transparency. You will ensure that: (i) People are informed that they are interacting with an AI system, (ii) Output is clearly marked as artificially generated or manipulated, and (iii) Output is not falsely represented as being human-generated.
- Rights to Use. Customer permits Third Party AI Provider to use the Input to deliver Output, comply with applicable Laws, and enforce its respective policies (as specified in section 7.1). OneSignal contractually restricts Third Party AI Providers from using Customer Data for training or otherwise improving Third Party AI Provider's services.
- Restrictions on Use. In addition to any general obligations and restrictions pertaining to Customer's use of Services under the Agreement, Customer represents and warrants that:
- Customer will not, nor permit others to, use the AI Products or any Outputs in violation of OneSignal's Acceptable Use Policy (“AUP”) at https://onesignal.com/aup nor any relevant third party terms, policies or other agreements applicable to your use of the AI Products (as set out below and incorporated herein) as may be referred to in our AUP, and which may be updated from time to time:
- Customer will not, nor permit others, to: (i) use an AI Product to develop any models that compete with OneSignal or Third Party AI Provider; (ii) use any method to extract data, or infer information, from an AI Product or otherwise attempt to discover underlying components of the AI Product, except to the extent such restrictions are contrary to applicable law (e.g., underlying components of models (for example weights), algorithms, systems); and (iii) modify the intended use of an AI Product in a way that violates the AUP.
- Customer will be fully responsible for use of an AI Product (including any and all Inputs submitted) by any Authorized User and Person as if performed by Customer.
- Customer will not modify the intended purpose of an AI Product, including in such a way that the AI Product could be classified as high-risk or prohibited under applicable AI legislation.
- Pricing; Usage Limits. As of the date of these Additional Product Terms, OneSignal does not charge additional fees for use of the AI Products in the Service, but reserves the right to do so in the future upon reasonable prior notice to Customer. OneSignal may monitor and limit or suspend Customer's usage of an AI Product if OneSignal believes Customer's usage may bypass or circumvent any rate limits (if applicable); negatively affect the security, performance, integrity or commercial viability of any Services; violate the Agreement, the AUP, the applicable third party terms and policies or otherwise imposes liability on OneSignal.
Applicable Third Party Terms, Policies