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Survicate

Gather feedback across all channels then sync to OneSignal to trigger smarter, personalized journeys

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Category

Customer feedback

Integration capability

OneSignal as source

Plan type

Free

Built by

Survicate

About Survicate

Survicate is a customer feedback platform that helps businesses collect, analyze, and act on customer insights across every channel. Create surveys and deploy them in your app, website, or marketing emails using advanced targeting to reach the right audience at the right time. Centralize feedback from multiple sources in Insights Hub, where AI automatically categorizes responses and surfaces actionable insights. With 45+ native integrations, Survicate fits directly into your existing stack.

How we work together

  • Connect Survicate with OneSignal to turn survey feedback into personalized messaging
  • Sync responses to OneSignal as user tags and custom events automatically, enrich customer profiles, and trigger targeted journeys based on real insights
  • Embed surveys in OneSignal email and SMS campaigns, then use satisfaction scores, purchase intent, or churn signals to power personalized push notifications, in-app messages, and more
  • Native, no-code setup, and ready in seconds

Partner integration use cases

Prevent churn

When a user submits a low satisfaction score, Survicate syncs the response to OneSignal and automatically triggers a re-engagement campaign — reaching the customer before they decide to leave

Increase customer satisfaction

Collect CSAT and NPS feedback at key moments in the customer journey and sync responses to OneSignal. Use satisfaction scores to segment users and send timely, personalized messages that address pain points and reinforce positive experiences.

Drive post-purchase engagement

After a completed order, survey responses capturing purchase intent or satisfaction flow into OneSignal, triggering personalized SMS or push notifications with relevant offers or product recommendations

Boost feature adoption

Identify users who haven't discovered key features through in-product surveys, then use that data in OneSignal to launch a targeted journey guiding them toward activation