OneSignal Surge Singapore

Thursday, April 25 @ 12:30PM GMT+8

LeVeL33, 8 Marina Boulevard #33-01 Marina Bay Financial Centre Tower 1

Head out of work a little early on Thursday, 25 April, and join us for an afternoon of customer engagement insights, networking, and drinks. OneSignal CRO Josh Wetzel will discuss how better user retention can unlock significant revenue growth, followed by a panel discussion. Secure your spot today and get ready to surge ahead in the world of customer engagement!


After stops in London, Paris, and Chicago, we're bringing our global roadshow to Singapore! The event will offer insights from the 2024 State of Customer Messaging report and a panel discussion focusing on customer engagement best practices and tips to improve your messaging strategy. Attendees can expect an open bar and delicious bites to enjoy while networking with fellow industry professionals. It promises to be an engaging opportunity to gather valuable insights, indulge in refreshments, and build connections within the local mobile community.

Event Schedule

Thursday, 25 April

12:30 PM

Venue Opens

Enjoy some light refreshments and mingling before the content begins.

1:00 PM

Maximizing Your ROI: The Power of Customer Retention in Uncertain Times

In today's challenging economic landscape, businesses are under tremendous pressure to cut costs and maximize their return on investment (ROI). With the recent downturn, companies have scaled back marketing and product expenditures. However, a paradigm shift is underway, highlighting customer retention and engagement as crucial strategies to navigate uncertain times. Today, the average brand spends 222 percent more to acquire a single customer than a decade earlier, yet most apps have a 10-day retention rate of less than 10 percent. Although most companies spend more on user acquisition than retention, loyal customers cost less to serve, spend more with companies they trust, and are less likely to make a switch during a downturn. Learn how successful apps have increased their user lifetime value (LTV) to CAC ratio in uncertain economic times by focusing on user retention, loyalty, and engagement alongside acquisition.

1:30 PM

Panel Discussion

Title and speakers TBA - stay tuned!

2:30 PM


Enjoy an open bar and heavy hors d'oeuvres while networking with a community dedicated to pushing the boundaries of customer messaging.

4:00 PM

Event Ends

Event onesignal surge singapore level33


8 Marina Boulevard #33-01
Marina Bay Financial Centre Tower 1
Singapore 018981

More About LeVel33

Meet the Speaker

Josh Wetzel

Chief Revenue Officer, OneSignal

Frequently Asked Questions

The event is located at 8 Marina Boulevard, #33-01 Marina Bay Financial Centre Tower 1. Please take the private lift next to Standard Chartered Bank.

Parking is available at Tower 1, 2 & 3 and Marina Bay Link Mall. Head to the concierge desk at Marina Bay Link Mall, basement 2 to redeem your complimentary parking coupon. Terms and conditions apply. For more information, please contact Marina Bay Link Mall at +65 6634 0888.

Yes, we do. Let us know your dietary restrictions when you register so we can ensure to have catering available onsite!

The venue requests a smart casual dress code. Please refrain from wearing slippers (flip flops), active wear, gym wear, and beach wear. Men are asked to wear covered shoes, sleeved shirt/t-shirt (no singlets) with dress shorts or pants. For ladies, please note they accept dress sandals.

No, OneSignal Surge events are completely free to attend.

Yes, please do! We just ask that anyone who plans to attend registers so we can accommodate accordingly.

Please email our Event Manager, Taylor Hayes