Hosts
Eyra Dzakuma
SMB Customer Success
Community Event: Optimize Your Customer Engagement
You’ve created the major engagement points of your program and even run some campaigns. Now it’s time to understand your metrics and grow. Join our Customer Success team on our community Slack Workspace to learn the most important areas to monitor, how to interpret your data, and what actions to take based on your campaign results. This session is part two of a series of events.
Journey Builders events are open to approved community members only.
What You’ll Learn
Prompting
Best practices and how to increase your opt ins
CTRs
Industry benchmarks and improving your own rate
A/B Testing
How to refine your messaging even further
Adding channels
Finding other ways to communicate with your subscribers