Community Event: Optimize Your Customer Engagement

Wednesday, March 22 @ 12:00PM EDT

Journey Builders Slack Workspace

1 hour

You’ve created the major engagement points of your program and even run some campaigns. Now it’s time to understand your metrics and grow. Join our Customer Success team on our community Slack Workspace to learn the most important areas to monitor, how to interpret your data, and what actions to take based on your campaign results. This session is part two of a series of events.

Journey Builders events are open to approved community members only.

What You’ll Learn

Prompting

Best practices and how to increase your opt ins

CTRs

Industry benchmarks and improving your own rate

A/B Testing

How to refine your messaging even further

Adding channels

Finding other ways to communicate with your subscribers

Hosts

Eyra dzakuma headshot

Eyra Dzakuma

SMB Customer Success
Florent corvaisier headshot

Florent Corvaisier

Enterprise Customer Success Manager