The State of Customer Engagement 2026

  • Owning Attention in an AI-Filtered World

Thanks for being part of Surge. If you want to go deeper on the data we shared during the session, you can download the full report below.

Soce 2026 ebook

Don't get filtered out

Most teams will get the memo late. This report makes sure you're not one of them. AI is now deciding which notifications your users actually see. Built from benchmarks across 200,000+ apps and a survey of 500+ marketers and product teams, this report gives mobile teams the engagement playbook for what that means in practice.

Download the report

Your Hosts

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OneSignal

OneSignal simplifies the orchestration of omnichannel customer messaging for mobile-centric marketers. From implementation to execution, the intuitive and easy-to-use platform gives marketers the control they need to personalize their customer journeys without relying heavily on developer resources.