Schedule
Wednesday, 22nd April
Arrival & Welcome Drinks
Arrive at Aqua Shard on the 31st floor and enjoy a glass of fizz with fellow senior leaders, taking in sweeping views across the City of London before the seated lunch begins.
From Campaigns to Conversations: The Next Era of CRM
Over the main course, take part in a focused discussion on the strategic shifts redefining customer engagement in an AI-first world. Hear forward-looking perspectives and practical insights from industry leaders.
Dessert, Coffee & Peer Exchange
Continue the dialogue over dessert and coffee with dedicated time for open discussion, shared challenges, and meaningful peer networking.