Your OneSignal Messages, Right on the HubSpot Contact Timeline

If HubSpot is your team's source of truth, you know the frustration: a customer writes in, your support rep pulls up their contact record, and half the story is missing. The missing context is real: the push notification that went out this morning, the SMS they clicked last week, the in-app message that nudged them to upgrade.

Now you can have that full context. With our updated HubSpot integration, OneSignal activity shows up directly on the HubSpot contact timeline: push, email, SMS, and in-app messages, side by side with your HubSpot marketing emails.

See the full conversation, not a slice of it

Every send, delivery, open, click, and failure from OneSignal can now write to the contact timeline in HubSpot. Open any contact and you'll see exactly what they've received and how they engaged, across every channel you message them on. No need to pull up multiple tools and switch back and forth.

This matters for more than convenience. When your sales team preps for a call, they see the outreach that already happened. When support triages a ticket, they can tell instantly whether the customer got that password-reset email or missed the outage notification. Everyone works from the same picture.

Put messaging events to work in HubSpot

Timeline visibility is just the start. Those OneSignal events are available in HubSpot lists, reports, and workflows, giving you the ability to act on them like any other HubSpot data. Build a list of contacts who clicked a push in the last 30 days. Trigger a follow-up workflow when a key email fails to deliver. Report on cross-channel engagement without leaving your CRM.

You're in control of the volume, too: choose exactly which events OneSignal sends to HubSpot, so your timelines stay useful instead of noisy.

Easier to get started

New to OneSignal? You can now install OneSignal directly from the HubSpot marketplace, connecting the two platforms without ever leaving HubSpot.

Already using the integration? One quick step

Because this feature needs new permissions to write events to your timeline, existing customers will need to re-authenticate their HubSpot integration once. It takes about a minute in your OneSignal integration settings, and then events start flowing.

Try it today

The updated integration is live now. Reconnect HubSpot (or install OneSignal from the HubSpot marketplace), and give your whole team the complete customer story.